Got some questions?
What If I Have Dietary Restrictions?
Here's Our Disclaimer:
All of our ingredients are clean, wholesome and of fine quality. Most of them are organic or grown without pesticides and produced without chemicals. We use a large variety of herbs, spices, grains and seeds. We use all sorts of nuts, including peanuts and peanut products, in our kitchen and in some of our confections; and we make these products on the same equipment we use to make our products without nuts. We produce both our milk and dark chocolate products on the same equipment and bake with wheat flour in the same kitchen where we produce our chocolate. The single-origin chocolate that we begin with contains soy lecithin, an emulsifier. If you have severe allergies to soy, wheat, milk or nuts, we ask you to consider these facts as you decide whether or not to enjoy our confections. Black Dinah Chocolatiers is committed to the use of real ingredients to make real food.
Given the above information, below are general categories for those of you who have particular dietary preferences or restrictions:
All of the products we offer online are gluten-free.
Sipping Chocolate Mix, Ancho Chile Bark and Frogletiers are vegan
Chocolates that contain nuts
Black Dinah Sea Turtle (cashews, Brazil nuts), Hazelnut Latte Truffle (hazelnuts), Northern Apple Truffle (pecans), Ancho Chile Bark (pecans), Coffee Peanut Bark (peanuts), Almond & Maine Sea Salt Bark (almonds).
Chocolates that contain alcohol
0-20 Degrees Latitude, The Eastside Flamingo, Gonne Maude, Hazelnut Latte, Downeast Sea Breeze, Northern Apple
What's the Best Way To Store Black Dinah Products?
Our gourmet chocolate truffles are made with fresh, real ingredients, and are perishable. For this reason (if you really need a reason), we recommend that you enjoy them as soon as possible. However, they will keep for 3 weeks at room temperature. We do not recommend that you refrigerate them. Do, however, keep them out of the sunlight and away from direct heat sources.
For your convenience, the (cool) room temperature shelf life of our products are as follows:
Truffles: Three weeks
Caramels, Frogs on a Log: Two months
Frogletiers: Three-Six months
Bark: Three months
Sipping Chocolate Mix: Six months
If you would like to store any of your BDC chocolates for longer than their shelf life, please follow these instructions: Wrap the box tightly in a double layer of plastic wrap, or place in zippered plastic freezer bag with an airtight seal, and remove all the air from the bag. Place them in the freezer. When you are ready to enjoy your chocolates, remove from the freezer, and allow chocolates to come to room temperature (we recommend 24 hours) before removing them from their airtight wrapping.
What's Your Kitchen Like?
We began our small company where many small businesses begin— with just the two of us working from our home. As our company grew and expanded, we invited our new employees to share our space. We all worked long hours, and we often shared our meals together as well. We bought a few pieces of new equipment, expanded our tiny café onto an outdoor deck, and soon our entire house was part of our growing company, and we were—literally—living inside a chocolate factory.
While that may seem like a fantasy for a lot of people, it certainly put a cramp in our private life. So, after Black Dinah was featured in several publications with national reach, which resulted in another record-breaking holiday season in 2010, we got to work and started designing a new kitchen.
That was almost 10 years ago, and while our kitchen has leap-frogged along with our growth. After 4 years in our solar powered kitchen we built in our island barn, we finally decided it was time to move the business to the mainland.
In 2015, we moved into our spacious, state-of-the-art manufactory in Westbrook, Maine, just west of Portland. Here, with the help of a few pieces of specialized equipment, we continue to make our award-winning recipes by hand.
The factory features a pocket-sized store, where you can pick which chocolates you want in your BDC assortment. There is also a viewing window where you can watch our chocolatiers do their magic! Come on by!
What's Your Refund Policy?
We take great care to ensure that our product arrives at your doorstep looking like it did when it left ours. If for any reason your order does not arrive in satisfactory condition, please contact us within 24 hours of receipt of the product. We are happy to resend the order or give you a full refund. Please call us at 207.335.5010 to begin the process.